Bill Mathews Bill Mathews

Beware of the Crayon

Having been involved in numerous route optimization RFP processes, I've witnessed how respondents can misinterpret a simple yes or no question. For instance, when asked, “Can your software do ‘X’?” A respondent might check the box for “Yes” if they can envision how their software could perform the task, even if it's a workaround or requires customization. This issue arises most frequently when the question is too broad, and there's no agreed-upon definition. This practice, which I call 'checking the box with a crayon, 'can lead to significant miscommunication and wasted resources. Establishing clear definitions and avoiding yes or no questions is crucial to prevent this.

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Bill Mathews Bill Mathews

Route Optimization Consulting: Food Distribution

Route optimization is a critical aspect of transportation planning and logistics management. It involves planning the most efficient route for delivery vehicles to maximize productivity and minimize travel time, fuel consumption, and operating costs. Route optimization is essential for the food distribution industry, which faces challenges such as perishable products, strict delivery time windows, customer demand fluctuations, and supply chain disruptions. This essay will discuss the benefits, challenges, and solutions of route optimization for the food distribution industry.

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Bill Mathews Bill Mathews

The Perils of Poor Change Management

Software implementation is one of the most significant drivers of change in contemporary organizations. Whether it's upgrading existing systems or integrating entirely new ones, software changes are essential for growth and efficiency. However, what happens when this vital process isn't managed effectively? The answer is that organizations can face a host of challenges and setbacks that can undermine their success and stability.

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Bill Mathews Bill Mathews

RPA and Trucking

Robotic Process Automation, characterized by software robots or "bots," has the potential to revolutionize the trucking industry by automating various tasks that were previously carried out manually.

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Bill Mathews Bill Mathews

Donald Ratliff Interview: Adaptive Route Optimization

We provide the full gamut of last-mile delivery optimization from what most people call dynamic route optimization to what we call adaptive route optimization. The basic difference between the two is that dynamic route optimization starts from scratch and generates new routes for each new set of orders. On the other end of the spectrum, adaptive route optimization maintains a set of routes where each customer has a preferred route assignment and adapts these routes for each new set of orders. The idea is not to change these assigned routes very much, but when orders are different you must often make changes. Adaptive route optimization is pretty much an automated version of the actual process used by companies that try to use fixed routes.

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